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    Cargo Online Lodgement System (COLS)

    Lodging online

    Customs brokers and commercial importers can use COLS to:

    • lodge documents for imported cargo online in PDF, JPG, TIF and Word formats (total size up to 10 megabytes) in support of:
      • full import declarations (food, quarantine & dual consignments)
      • other declarations, where directed by the department
    • check the status of your lodgement
    • request a reassessment. Fees apply for reassessment if additional documents are lodged or the assessment outcome is the same.
    • request a directions reissue
    • make an enquiry
    • make payments and check payment status
      • non-account clients can pay using broker systems before lodging documents or use the COLS payment screen
    • receive consistent, priority- based processing
    • retain electronic records

    When submitting your lodgement, please provide your current contact details. We may contact you by phone, in the instance the assessment does not align with your expected outcome.

    View user guides and how-to videos at COLS support. If additional support is required, call 1800 900 090 or use the inquiries form. ?

    Launch Cargo Online Lodgement System (COLS)

    Cargo Online Lodgement System?

    Document assessment outside business hours

    Requests to have documents assessment outside business hours must be made before lodging import documents using this form:

    Download

    Document Pages File size
    Request to have import documents assessed outside business hours PDF?? 3 280 KB

    If you have difficulty accessing these files, visit web accessibility for assistance.

    Onshore Treatment results outside business hours

    Requests to have documents assessment outside business hours must be made before lodging import documents using this form:

    Download

    Document Pages File size
    Request to have treatment results assessed outside business hours PDF?? 3 225 KB

    If you have difficulty accessing these files, visit web accessibility for assistance.

    Last reviewed: 19 October 2020
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